Airfreight Warehouse Handling Apprenticeship

Role Title:  Airfreight Warehouse Handling Apprenticeship
Business Unit: DHL Global Forwarding
Location:  Cedar Drive, Dublin Airport Logistics Park, St. Margarets, County Dublin

 

Scope of Role

 

• Documentation Support: Assist in the preparation, printing, and
  organization of essential export documentation, including
  outturn sheets and airway bills (HAWB and MAWB).
• Regulatory Compliance: Contribute to the maintenance of
  compliance with GDP regulations by supporting daily safety
  checks and ensuring the timely completion of warehouse logs.
• Inventory Management: Participate in daily inventory
  assessments and assist in the management and ordering of
  necessary supplies to support operational efficiency.
• Log Maintenance: Aid in the accurate updating and
  maintenance of booking-in logs and seal logs to ensure
  compliance and operational integrity.
• Technology Proficiency: Utilize relevant software and
  technology tools effectively for document management and
  communication, enhancing operational workflows.
• Collaborative Engagement: Work collaboratively with the
  operations team to gain insights into air export processes and
  support the overall efficiency of export operations.

Reports to Days & Hours of Work

Aviation Warehouse & Security Manager

4 days per week 9.00 – 17.30 during academic year (1 day attending college),
and Monday to Friday 9.00 – 17.30 otherwise

 

Accountabilities

 

Key Accountabilities

• Document Preparation: Ensure the accurate preparation and timely
  printing of all necessary export documentation, including outturn
  sheets and airway bills (HAWB and MAWB).
• Compliance Monitoring: Assist in monitoring and verifying
  compliance with GDP regulations through the execution of daily
  checks and the maintenance of relevant documentation.
• Inventory Management: Support the tracking of inventory levels and
  assist in the ordering of supplies, including thermal blankets, to
  ensure operational readiness.
• Stock Control: Perform monthly stock checks on all inventory and
  submit reports to finance, while also ordering and maintaining PMC
  stock and spreader boards.
• Log Management: Maintain and update booking-in logs and seal logs,
  ensuring that all entries are accurate and compliant with established
  operational standards.
• Technology Utilization: Leverage technology and software
  applications effectively to streamline documentation processes and
  improve communication within the team.
• Team Collaboration: Engage proactively with the operations team to
  learn and contribute to the efficiency of air export operations,
  fostering a collaborative and productive work environment

 

Competencies

 

Relationships with others

• Communicates in an open and honest manner.
• Treats others with respect, develops trust and values diversity.
• Demonstrates sensitivity to diversity, i.e., culture, gender, age,
  religion, race disability.
• Develops effective relationships with employees, peers, and
  managers.
• Confidence in dealing with all levels in the business over the
  telephone and also on a face-to-face basis.
• Ability to remain calm when dealing with difficult people.
• Good listening skills and ability to respond in a clear, respectful
  manner.

Teamwork

• Commitment to fulfilling their role in a team.
• Supportive approach to other team members.
• Shares information, knowledge, ideas, and experience freely with
  others.
• Commits to team decisions and contributes to building a team spirit.
• Works collaboratively with others to achieve team or business
  objectives.
• Establishes acceptable levels of quality and quantity of work; reviews,
  recognises and supports achievement
• Encourages and motivates team members and work colleagues

Customer Orientation

• Basis decisions on how his/her actions impact on customers and DHL.
• Builds and maintains effective relationships with customers,
  suppliers, and other departments.
• Focuses on the needs of customer and seeks to meet and exceed
  expectations.
• Quickly and practically solves problems, seeking advice where
  necessary.
• Appreciates what customers want and continuously strives to meet
  customer expectations.

Problem Solving

• Identifies issues, problems, and opportunities.
• Deep dives to identify root causes of issues
• Applies formal problem-solving techniques
• Evaluates risk
• Gathers information and analyses cause and effect.
• Quickly and practically solves problems.
• Establishes effective work processes and measures.
• Documents and communicates awareness of the problem, solution
  and action taken.

Commitment to Excel

• Achieves work targets and is willing to take on additional
  roles/responsibilities.
• Continuously reviews current processes.
• Seeks and is open to feedback from others.
• Always behaves in a manner consistent with DHL’s values.
• Demonstrates a positive attitude to change.
• Flexible approach to work.
• Looks for opportunities in a changing situation.
• Provides detailed advice to others
• Takes initiative to keep skills up to date

Procedural Skills

• Ability to organize own workload across a range of responsibilities &
  meet deadlines.
• Ability to select appropriate procedures.
• Ability to follow procedures.
• Ability to meet procedural deadlines.
• Ability to improve an existing procedure.
• Ability to create a procedure.

Attention to Detail

• Ability to work with lots of data to high level of accuracy.
• Ability to apply high attention to detail to written (text) documents.
• Ability to follow through on procedures and ensure completion.

 

Skills / Qualifications

 

Expected years of experience (minimum)

• No prior experience is required; however, any relevant experience in
  logistics, warehousing, or administrative roles is a plus.
• Strong analytical skills and good communication skills
• Strong problem-solving mentality
• Demonstrates a positive attitude to change
• Generates enthusiasm and ideas for change within the team
• Seeks opportunities to improve existing routines or processes
• Communicates in an open and honest manner
• Treats others with respect, develops trust with Airlines and internal
  partners.
• Strong organizational skills, attention to detail, and effective
  communication abilities.
• Ability to work collaboratively within a team environment and adapt
  to a fast-paced operational setting.
  Expected Qualifications
• H7/O6 or above in five leaving certificate (or equivalent) subjects. A
  minimum of grade O6 must be obtained in English. A minimum of
  grade O6 or a B2 or above in Foundation level must be obtained in
  mathematics.

OR

• Holders of a QQI Level 5 or Level 6 (or equivalent) in cognate areas
  (e.g. business, logistics and distribution, supply chain management,
  Etc)

OR

• Applicants may also be eligible to become apprentices via
  Recognition of Prior Learning (RPL).
• Completion of GDP (Good Distribution Practice) and air security
  training (internally provided) is required.
• Background checks (e.g., Garda) must be completed prior to
  commencing the role.
• Proficiency in basic computer applications (e.g., Microsoft Office
  Suite) and familiarity with logistics software is advantageous.

 

The above statements are intended to describe the general nature and level of work performed by people assigned
to this role. They are not intended to be construed as an exhaustive list of all job duties performed. The Company
reserves the right to revise or amend duties at any time.

 

Application contact:

Please send your CV together with an accompanying letter to : Sarah Mooney –