Job Title: Logistics Apprentice
Main Location: Ballyboughal, Co. Dublin
Normal Hours: Monday to Thursday 9am to 5.30pm, with a one-hour unpaid break. However, flexibility is required to meet the demands of the business. Education one day a week on Friday online/onsite.
Role Overview:
Aramex is delighted to partner with the Logistics Associate Apprenticeship to give strong candidates the opportunity to join our team in various areas of the business. Becoming an apprentice with Aramex will develop an individual’s experience and advance skills required in this progressive industry. The apprenticeship will benefit the individuals by experiencing daily tasks, and projects while putting practical experience to use from academic education with TU Dublin City Campus.
This 2-year apprenticeship is standards-based, comprising of 1-day release to 3rd Level education during regular college semesters, culminating in annual examinations leading to a QQI Level 6 Higher Certificate in Logistics.
The schedule of experience for the apprentice is as follows:
| Role | Department | Length |
| Logistics Administration/Specialist | Logistics Team | 12 months |
| Road Freight/Customer Service | Road Freight Team | 6 months |
| Sea and Air Freight | Sea and Air Team | 6 Months |
Aramex wishes to offer an opportunity to teach the key elements of freight forwarding within the company to new apprentices. The successful applicants will be given training and support to enable them to become fully proficient in the role they are working on. This practical experience will enable the applicants to become an integral part of the company’s operation.
This is an exciting role well suited to an ambitious professional looking for a new challenge and being part of a hardworking and collaborative team. Aramex can offer career development and progression with many of our team members excelling in their roles and enjoying the fast-paced world of logistics and supply chain.
Logistics Administration
Main Responsibilities:
• To act as key contact for logistics accounts
• To assist as required with the receipt, storage, picking, wrapping, quality checking, and dispatch of all goods, which pass through the warehouse or are handled by Aramex.
• Communicate with customers on stock levels and management of stock.
• Assist with the sorting/organising of incoming stock arrivals.
• Review of weekly audits and promotion of safe working practices.
• Build strong customer relations and aim to exceed expectations.
• Other ad-hoc and admin duties as required.
Road Freight
Main Responsibilities:
• Manage several key customer accounts.
• Proactively liaise with customers, suppliers, and partners to ensure a high-quality service.
• Schedule drivers and vehicles to meet customer bookings.
• Deal with customer queries in a professional manner.
• Issue customer quotations and conversions into bookings.
• Other ad-hoc and admin duties as required.
Sea/Air Freight
Main Responsibilities:
• Receiving and processing bookings from import and export clients.
• Check rates/costs at the time of booking receipt to ensure accuracy at the time of booking.
• Organise transport on collection/delivery of all sea freight shipments as required.
• Create quotation/booking and convert to shipment on Aramex system for all import/export
• Maintain up-to-date visibility on all shipments throughout transit.
• Checking and issuing necessary documentation, and sending draft documents to clients for approval.
• Proactive and effective resolution of all operational problems/invoice queries to maintain high customer service levels aligned to SOP/SLA agreements.
• Other Ad Hoc administrative duties as needed
Required skills and experience
• Focused approach
• Strong Customer service ethic
• Self-motivated with good communication skills with the ability to work as part of a team and on own initiative.
• Pro-active attitude with strong attention to detail
• Microsoft Word/Excel experience is beneficial but not necessary, the applicant must have a general understanding of emails and good phone etiquette
• Own transport is required
What we can offer you?
• Earning a competitive salary while in education
• Mentorship from an industry professional
• Practical on-the-job training
• Involvement in company events including Sports and Social Club
• 25 days annual leave per year
• Pension
• Attendance and Service Awards and Benefits
Having your own transport is essential.
Application contact:
